| HP End User Management software gives your IT organization greater visibility into the user experience via synthetic and real-user monitoring.
HP Business Process Monitor software is a synthetic monitoring product that simulates business transactions to provide a consistent, predictable measurement whether or not real users are using your application. HP Real User Monitor software is an end user monitoring product that provides critical insight into real-user experiences and behaviors as usage of common applications can vary dramatically.
Using synthetic and real-user monitoring, you can get a far better understanding of how customers fare in the real world. Detecting potential issues before they become customer problems, you can become far more proactive and reduce calls into your help desk. Your IT organization also becomes far more effective by zeroing in on discrete process steps that comprise the typical transaction.
HP End User Management software is part of HP's application management solution portfolio. It enables your IT organization to isolate and quantify an issue, gauge the business impact, and prioritize and respond appropriately.
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